Design from the everyday: continuously evolving, embedded exploratory prototypes

Heyer, Clint & Brereton, Margot (2010) Design from the everyday: continuously evolving, embedded exploratory prototypes. In Proceedings of 8th ACM Conference on Designing Interactive Systems, Association for Computing Machinery, Aarhus, Denmark.

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One of the major challenges in the design of social technologies is the evaluation of their qualities of use and how they are appropriated over time. While the field of HCI abounds in short-term exploratory design and studies of use, relatively little attention has focused on the continuous development of prototypes longitudinally and studies of their emergent use. We ground the exploration and analysis of use in the everyday world, embracing contingency and open-ended use, through the use of a continuously-available exploratory prototype. Through examining use longitudinally, clearer insight can be gained of realistic, non-novelty usage and appropriation into everyday use. This paper sketches out a framework for design that puts a premium on immediate use and evolving the design in response to use and user feedback. While such design practices with continuously developing systems are common in the design of social technologies, they are little documented. We describe our approach and reflect upon its key characteristics, based on our experiences from two case studies. We also present five major patterns of long-term usage which we found useful for design.

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ID Code: 40149
Item Type: Conference Paper
Refereed: Yes
Keywords: Social Practices, Apprpriation, Design, Field Study, Literative Design, Messaging, Situated Displays, Text Messaging, Social Systems
DOI: 10.1145/1858171.1858222
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Engineering Systems
Copyright Owner: Copyright 2010 Association for Computing Machinery
Copyright Statement: This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published@
Deposited On: 17 Feb 2011 01:03
Last Modified: 05 Sep 2016 00:20

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