What is ERP?

Klaus, Helmut, Rosemann, Michael, & Gable, Guy G. (2000) What is ERP? Information Systems Frontiers, 2(2), pp. 141-162.

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Though enterprise resource planning (ERP) has gained some prominence in the information systems (IS) literature over the past few years and is a significant phenomenon in practice, through (a) a historical analysis, (b) meta-analysis of representative IS literature, and (c) a survey of academic experts, we reveal dissenting views on the phenomenon. Given this diversity of perspectives, it is unlikely that at this stage a broadly agreed definition of ERP can be achieved. We thus seek to increase awareness of the issues and stimulate further discussion, with the ultimate aim being to: (a) aid communication amongst researchers and between researchers and practitioners; (2) inform development of teaching materials on ERP and related concepts in university curricula and in commercial education and training; and (3) aid communication amongst clients, consultants and vendors. Increase transparence of the ERP concept within IS may also benefit other aligned fields of knowledge.

Impact and interest:

298 citations in Scopus
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ID Code: 40347
Item Type: Journal Article
Refereed: Yes
Keywords: enterprise resource planning, information system evolution, management information systems, production planning information systems
DOI: 10.1023/A:1026543906354
ISSN: 1387-3326
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2000 Kluwer Academic Publishers
Deposited On: 01 Mar 2011 00:31
Last Modified: 01 Mar 2011 06:16

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