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Motivating blue-collar employees : a case study of the Chinese workforce

Chang , Artemis, Chan, Francis, Gudmundsson, Amanda, & Sawang, Sukanlaya (2011) Motivating blue-collar employees : a case study of the Chinese workforce. Journal of Asia-Pacific Business, 12(1), pp. 69-85.

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Abstract

The Katz and Kahn (1978) motivational framework is an open system management theory that underscores the importance of self-regulation while stressing the significance of using continuous feedback to adapt in a rapidly changing environment. This study aims to examine Katz and Kahn’s prepositions that the implementation of a system of rule compliance, external rewards, and internalized motivation can decrease employee turnover, increase quantitative and qualitative standards of performance, and enhance cooperation and creativeness. The results among 233 Chinese employees (96.6% response rate) indicated partial support for Katz and Kahn’s motivational framework. The implication for improving the Chinese workforce, in particular blue-collar occupations, is discussed.

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ID Code: 40453
Item Type: Journal Article
Additional URLs:
DOI: 10.1080/10599231.2011.537504
ISSN: 1528-6940 (online) 1059-9231 (print)
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2011 Routledge
Deposited On: 07 Mar 2011 09:31
Last Modified: 30 Mar 2011 23:23

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