Motivating blue-collar employees : a case study of the Chinese workforce

Chang , Artemis, Chan, Francis, Gudmundsson, Amanda, & Sawang, Sukanlaya (2011) Motivating blue-collar employees : a case study of the Chinese workforce. Journal of Asia-Pacific Business, 12(1), pp. 69-85.

View at publisher


The Katz and Kahn (1978) motivational framework is an open system management theory that underscores the importance of self-regulation while stressing the significance of using continuous feedback to adapt in a rapidly changing environment. This study aims to examine Katz and Kahn’s prepositions that the implementation of a system of rule compliance, external rewards, and internalized motivation can decrease employee turnover, increase quantitative and qualitative standards of performance, and enhance cooperation and creativeness. The results among 233 Chinese employees (96.6% response rate) indicated partial support for Katz and Kahn’s motivational framework. The implication for improving the Chinese workforce, in particular blue-collar occupations, is discussed.

Impact and interest:

0 citations in Scopus
Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

690 since deposited on 06 Mar 2011
36 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 40453
Item Type: Journal Article
Refereed: Yes
Additional URLs:
DOI: 10.1080/10599231.2011.537504
ISSN: 1528-6940 (online) 1059-9231 (print)
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2011 Routledge
Deposited On: 06 Mar 2011 23:31
Last Modified: 30 Mar 2011 13:23

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page