Service enhanced manufacturing in the building and construction product system
Marceau, Jane & Manley, Karen (1999) Service enhanced manufacturing in the building and construction product system. Department of Industry, Science and Resources, Canberra.
This report examines the involvement of manufacturers in value-adding through
service-enhancement of product offerings. This focus has been prompted by:
emphasis in the knowledge-economy literature on the increasing role played by
services in economic growth; and
recent analysis which suggests that the most dynamic sector of many economies is
an integrated manufacturing-services sector (see Part One of this report).
The report initially describes the emergence of an integrated manufacturing-services
sector in the context of increasingly knowledge-based economic systems. Part Two
reports on the results of a survey of manufacturers in the building and construction
product system, investigating their involvement in service provision. Parts Three and
Four present two case studies of exemplary manufacturers involved in adding value to
their manufacturing operations through services offered on building and construction
The report examines manufacturers of materials, products, equipment and machinery
used on building and construction projects. The two case study sections of the report,
in part, focus on a major project undertaken by each of the manufacturers. This
project element of activity is focussed on (as opposed to wholesale or retail supply),
because this area of activity involves a broader array of service-enhancement
mechanisms and more complex bundling of products and services.
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|Additional Information:||Title on the paper : An Examination of Services Provided by Manufacturers Supplying the Building and Construction Industries|
|Subjects:||Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering|
Past > Schools > School of Urban Development
|Copyright Owner:||Copyright 1999 Karen Manley & Jane Marceau|
|Deposited On:||15 Apr 2011 12:11|
|Last Modified:||14 Aug 2011 00:33|
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