Workflow support for scheduling in surgical care processes
Ouyang, Chun, Wynn, Moe T., Kuhr, Jan-Christian , Adams, Michael J., Becker, Thomas , ter Hofstede, Arthur H.M., & Fidge, Colin J. (2011) Workflow support for scheduling in surgical care processes. In The 19th European Conference on Information Systems : ICT and Sustainable Service Development (ECIS 2011), 9-11 June 2011, Aalto University School of Economics, Helsinki.
Real-world business processes rely on the availability of scarce, shared resources, both human and non-human. Current workflow management systems support allocation of individual human resources to tasks but lack support for the full range of resource types used in practice, and the inevitable constraints on their availability and applicability. Based on past experience with resource-intensive workflow applications, we derive generic requirements for a workflow system which can use its knowledge of resource capabilities and availability to help create feasible task schedules. We then define the necessary architecture for implementing such a system and demonstrate its practicality through a proof-of-concept implementation. This work is presented in the context of a real-life surgical care process observed in a number of German hospitals.
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|Item Type:||Conference Paper|
|Keywords:||surgical care process, resource coordination, scheduling, schedule driven process, workflow management systems, business process management|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Copyright Owner:||Copyright 2011 [please consult the authors]|
|Deposited On:||10 Jun 2011 07:43|
|Last Modified:||12 Aug 2011 15:57|
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