Business Process Management (BPM) education in Australia : a critical review based on content analysis

Delavari, Houra, Bandara, Wasana, Marjanovic, Olivera, & Mathiesen, Paul (2010) Business Process Management (BPM) education in Australia : a critical review based on content analysis. In Rosemann, Michael, Green, Peter, & rohde, Fiona (Eds.) ACIS2010 Proceedings, AIS Electronic Library, Queensland University of Technology, Brisbane, Qld.

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Business Process Management (BPM) is a top priority in organisations and is rapidly proliferating as an emerging discipline in practice. However, the current studies show lack of appropriate BPM skilled professionals in the field and a dearth of opportunities to develop BPM expertise. This paper analyses the gap between available BPM-related education in Australia and required BPM capabilities. BPM courses offered by Australian universities and training institutions have been critically analysed and mapped against leading BPM capability frameworks to determine how well current BPM education and training offerings in Australia actually address the core capabilities required for BPM professionals. The outcomes reported here can be used by Australian universities and training institutions to better align and position their training materials to the BPM required capabilities. It could also be beneficial to individuals looking for a systematic and in-depth understanding of BPM capabilities and trainings.

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ID Code: 42413
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: content analysis, BPM Education, Business Process Management, HERN, Nvivo analysis, BPM capabilities
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2010 [please consult the authors]
Deposited On: 06 Jul 2011 01:10
Last Modified: 26 Feb 2015 02:30

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