A comparative analysis of business analysis (BA) and business process management (BPM) capabilities
Mathiesen, Paul, Bandara, Wasana, Delavari, Houra, Harmon, Paul, & Brennan, Kevin (2011) A comparative analysis of business analysis (BA) and business process management (BPM) capabilities. In ECIS 2011 Proceedings, AIS Electronic Library, Aalto University, School of Economics, Helsinki, Finland.
Many initiatives to improve Business processes are emerging. The essential roles and contributions of Business Analyst (BA) and Business Process Management (BPM) professionals to such initiatives have been recognized in literature and practice. The roles and responsibilities of a BA or BPM practitioner typically require different skill-sets; however these differences are often vague. This vagueness creates much confusion in practice and academia. While both the BA and BPM communities have made attempts to describe their domains through capability defining empirical research and developments of Bodies of knowledge, there has not yet been any attempt to identify the commonality of skills required and points of uniqueness between the two professions. This study aims to address this gap and presents the findings of a detailed content mapping exercise (using NVivo as a qualitative data analysis tool) of the International Institution of Business Analysis (IIBA®) Guide to the Business Analysis Body of Knowledge (BABOK® Guide) against core BPM competency and capability frameworks.
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|Item Type:||Conference Paper|
|Keywords:||Business Analysis, Business Process Management, Capability, Competency, Body of Knowledge|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Copyright Owner:||Copyright 2011 please consult authors|
|Deposited On:||05 Jul 2011 22:44|
|Last Modified:||05 Jul 2011 22:44|
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