Cooperative ERP Life-cycle Knowledge Management

Gable, Guy G., Scott, Judy E., & Davenport, Tom D. (1998) Cooperative ERP Life-cycle Knowledge Management. In Edmundson, Bob & Wilson, David (Eds.) 9th Australasian Conference on Information Systems, 29 September - 2 October, Sydney.


Strategic alliances between ERP software vendors, their implementation partners and clients, for knowledge sharing and integrated knowledge management across the ERP life-cycle, hold promise for leveraging scarce expertise and human resources, thereby streamlining implementation and promoting growth of the market. SAP's significant market presence offers a unique opportunity to encourage such a tripartite ERP knowledge management framework. This industry-academe collaborative study will account for existing knowledge management facilities, approaches and technology; explore alternative responsibility and role sharing scenarios; define a broad system architecture; and propose strategies to promote the framework across SAP, its clients and partners.

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ID Code: 4244
Item Type: Conference Paper
Refereed: Yes
Keywords: Knowledge management, ERP, packaged software, organizational memory, human resource management, consultant management
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 1998 (please consult author)
Deposited On: 22 May 2006 00:00
Last Modified: 09 Jun 2010 12:32

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