Including airport duty-free shopping in arriving passenger simulation and the opportunities this presents

Kleinschmidt, Tristan, Guo, Xufeng, Ma, Wenbo, & Yarlagadda, Prasad K. (2011) Including airport duty-free shopping in arriving passenger simulation and the opportunities this presents. In Jain, S., Creasey, R. R., Himmelspach, J., White, K.P., & Fu, M. (Eds.) Proceedings of the 2011 Winter Simulation Conference, IEEE, Phoenix, AZ, USA.

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Simulating passenger flows within airports is very important as it can provide an indication of queue lengths, bottlenecks, system capacity and overall level of service. To date, visual simulation tools such as agent based models have focused on processing formalities such as check-in, and not incorporate discretionary activities such as duty-free shopping. As airport retail contributes greatly to airport revenue generation, but also has potentially detrimental effects on facilitation efficiency benchmarks, this study developed a simplistic simulation model which captures common duty-free purchasing opportunities, as well as high-level behaviours of passengers. It is argued that such a model enables more realistic simulation of passenger facilitation, and provides a platform for simulating real-time revenue generation as well as more complex passenger behaviours within the airport. Simulations are conducted to verify the suitability of the model for inclusion in the international arrivals process for assessing passenger flow and infrastructure utilization.

Impact and interest:

3 citations in Scopus
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ID Code: 42561
Item Type: Conference Paper
Refereed: Yes
Keywords: simulation, airports
ISBN: 9781457721069
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > ARTIFICIAL INTELLIGENCE AND IMAGE PROCESSING (080100) > Simulation and Modelling (080110)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Engineering Systems
Copyright Owner: Copyright 2010 IEEE
Deposited On: 12 Jul 2011 23:16
Last Modified: 19 Jun 2015 02:24

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