An exploratory analysis of information and knowledge enablers in business contexts

Abstract

Although, the strategic imperative to manage knowledge for business survival and competitive advantage is widely accepted, integrated frameworks to assist organisations achieve successful outcomes in both IM and KM projects are lacking. We propose that a number of organisational factors – which for us are enablers - may influence the outcome of information and knowledge initiatives. The focus of this project was ten candidate enablers, which had been identified in a review of the literature and explored in previous research work. This paper discusses the findings from two exploratory surveys with IM and KM practitioners, which indicated that all ten enablers were perceived as important to the performance of IM and KM. However, the importance and attention attributed to the enablers appears to be highly organisational and possibly initiative specific.