Examination of process to develop a framework for better implementation of quality practices in building projects

Heravitorbati, Amirhossein, Coffey, Vaughan, Trigunarsyah, Bambang, & Saghatforoush, Ehsan (2011) Examination of process to develop a framework for better implementation of quality practices in building projects. In 2nd International Conference on Construction and Project Management (ICCPM 2011), 16-18 September 2011, Grand Mercure Roxy Hotel, Singapore.

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Quality, as well as project success, in construction projects should be capable of being regarded as the fulfillment of expectation of those contributors and stakeholders involved in such projects. Although a significant amount of quality practices have been introduced within the industry, establishment and attainment of reasonable levels of quality internationally in construction projects continues to be an ongoing problem. To date, some investigation into the introduction and improvement of quality practices and stakeholder management in the construction industry has been accomplished independently, but so far no major studies have been completed that examine comprehensively how quality management practices that particularly concentrate on the stakeholders’ perspective of quality can be used to contribute to final project quality outcomes. This paper aims to examine the process for development of a framework for better involvement of stakeholders in quality planning and practices and subsequently to contribute to higher quality outcomes within construction projects. Through extensive literature review it highlights various perceptions of quality, categorizes quality issues with particular focus on benefits and shortcomings and also examines stakeholders’ viewpoint of project quality in order to promote the improvement of outcomes throughout a project’s lifecycle. It proposes a set of arranged information as a basis for development of prospective framework which ultimately aims to improve project quality outcomes. The subsequent framework that will be developed from this research will provide project managers and owners with the required information and strategic direction to achieve their own and their stakeholders’ targets for implementation of quality practices and achievement of high quality outcomes on their future projects.

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ID Code: 43314
Item Type: Conference Paper
Refereed: Yes
Additional Information: paper will be published in the International Journal of Innovation, Management and Technology (IJIMT, ISSN:2010-0248)
Keywords: Project Quality, Continuous Improvement, Stakeholder Management, Construction Project Delivery
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Copyright Owner: Copyright 2011 [please consult the author]
Deposited On: 14 Jul 2011 22:32
Last Modified: 21 Jun 2017 20:23

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