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Haunted by the past : effects of poor management on employee attitudes and turnover

Bordia, Prashant, Restubog, Simon L., Jimmieson, Nerina L., & Irmer, Bernd E. (2011) Haunted by the past : effects of poor management on employee attitudes and turnover. Group and Organization Management, 36(2), pp. 191-222.

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Abstract

Change management research has largely ignored the effects of organizational change management history in shaping employee attitudes and behavior. This article develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, change cynicism, and openness to change) and actual turnover. We found that PCMH, through PCMH beliefs, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH beliefs predicted employee turnover over 2 years.

Impact and interest:

11 citations in Scopus
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8 citations in Web of Science®

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ID Code: 43317
Item Type: Journal Article
Keywords: Change Management , Organizational Change Cynicism, Turnover
DOI: 10.1177/1059601110392990
ISSN: 1059-6011
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Deposited On: 15 Jul 2011 08:24
Last Modified: 07 May 2014 16:24

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