Haunted by the past : effects of poor management on employee attitudes and turnover
Bordia, Prashant, Restubog, Simon L., Jimmieson, Nerina L., & Irmer, Bernd E. (2011) Haunted by the past : effects of poor management on employee attitudes and turnover. Group and Organization Management, 36(2), pp. 191-222.
Change management research has largely ignored the effects of organizational change management history in shaping employee attitudes and behavior. This article develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, change cynicism, and openness to change) and actual turnover. We found that PCMH, through PCMH beliefs, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH beliefs predicted employee turnover over 2 years.
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|Item Type:||Journal Article|
|Keywords:||Change Management , Organizational Change Cynicism, Turnover|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
|Divisions:||Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
|Deposited On:||14 Jul 2011 22:24|
|Last Modified:||07 May 2014 06:24|
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