Applying social technology to Business Process Lifecycle Management

Mathiesen, Paul, Watson, Jason A., Bandara, Wasana, & Rosemann, Michael (2011) Applying social technology to Business Process Lifecycle Management. In Schmidt, Ranier & Nurcan, Selmin (Eds.) Business Process Management and Social Software Workshop (BPMS2'11) The 4th Workshop on Business Process Management and Social Software , 29 August 2011, Clermont-Ferrand, France.

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In recent years social technologies such as wikis, blogs or microblogging have seen an exponential growth in the uptake of their user base making this type of technology one of the most significant networking and knowledge sharing platforms for potentially hundreds of millions of users. However, the adoption of these technologies has been so far mostly for private purposes. First attempts have been made to embed features of social technologies in the corporate IT landscape, and Business Process Management is no exception. This paper aims to consolidate the opportunities for integrating social technologies into the different stages of the business process lifecycle. Thus, it contributes to a conceptualization of this fast growing domain, and can help to categorize academic and corporate development activities.

Impact and interest:

2 citations in Web of Science®
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ID Code: 43384
Item Type: Conference Paper
Refereed: Yes
Keywords: Business process management, lifecycle, social technology, Web 2.0, collaboration
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > Information Systems
Copyright Owner: Copyright 2011 please consult authors
Deposited On: 19 Jul 2011 23:17
Last Modified: 10 Oct 2012 10:50

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