Public sector strategy classification system for shared service identification
The purpose of this conceptual paper is to address the lack of consistent means through which strategies are identified and discussed across theoretical perspectives in the field of business strategy. A standardised referencing system is offered to codify the means by which strategies can be identified, from which new business services and information systems may be derived. This taxonomy was developed using qualitative content analysis study of government agencies’ strategic plans. This taxonomy is useful for identifying strategy formation and determining gaps and opportunities. Managers will benefit from a more transparent strategic design process that reduces ambiguity, aids in identifying and correcting gaps in strategy formulation, and fosters enhanced strategic analysis. Key benefits to academics are the improved dialogue in strategic management field and suggest that progress in the field requires that fundamentals of strategy formulation and classification be considered more carefully. Finally, the formalization of strategy can lead to the clear identification of new business services, which inform ICT investment decisions and shared service prioritisation.
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|Item Type:||Conference Paper|
|Additional Information:||The published version is also freely available via the Official URL.|
|Keywords:||Strategy, Business Services, ICT Investment, IT Shared Service prioritization, taxonomy|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
Past > Schools > Information Systems
Current > Research Centres > Smart Services CRC
|Copyright Owner:||Copyright 2011 Please consult the authors.|
|Deposited On:||18 Aug 2011 12:46|
|Last Modified:||18 Aug 2011 12:46|
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