Achieving supply chain sustainability : the role of relationship management, culture and procurement form

Rowlinson, Steve, Cheung, Yan Ki Fiona, & Liu, Anita M.M. (2011) Achieving supply chain sustainability : the role of relationship management, culture and procurement form. In Toole, T. Michael (Ed.) Working Paper Series, Engineering Project Organizations Conference, The Engineering Project Organization Society (EPOS), Aspen Lodge Resort, Denver, CO, pp. 1-14.

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In this research we examined, by means of case studies, the mechanisms by which relationships can be managed and by which communication and cooperation can be enhanced in developing sustainable supply chains. The research was predicated on the contention that the development of a sustainable supply chain depends, in part, on the transfer of knowledge and capabilities from the larger players in the supply chain. A sustainable supply chain requires proactive relationship management and the development of an appropriate organisational culture, and trust. By legitimising individuals’ expectations of the type of culture which is appropriate to their company and empowering employees to address mismatches that may occur, a situation can be created whereby the collaborating organisations develop their competences symbiotically and so facilitate a sustainable supply chain.

Effective supply chain management enhances organisation performance and competitiveness through the management of operations across organisational boundaries. Relational contracting approaches facilitate the exchange of information and knowledge and build capacity in the supply chain, thus enhancing its sustainability. Relationship management also provides the conditions necessary for the development of collaborative and cooperative relationships However, often subcontractors and suppliers are not empowered to attend project meetings or to have direct communication with project based staff. With this being a common phenomenon in the construction industry, one might ask: what are the barriers to implementation of relationship management through the supply chain? In other words, the problem addressed in this research is the engagement of the supply chain through relationship management.

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ID Code: 45957
Item Type: Conference Paper
Refereed: Yes
Additional Information: Yan Ki Fiona Cheung is the maiden name of Fiona Lamari
Keywords: Supply Chain Sustainability, Relationship Management, Culture, Convergence
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200) > Building Construction Management and Project Planning (120201)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Urban Development
Copyright Owner: Copyright 2011 the authors. All rights reserved. Please contact authors for citation details.
Deposited On: 13 Sep 2011 22:01
Last Modified: 24 Mar 2014 01:50

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