Observing the relevance of an information systems success model

Wijesinghe, Suresh, Sedera, Darshana, & Tan, Felix (2009) Observing the relevance of an information systems success model. In PACIS 2009 Proceedings, AIS Electronic Library (AISeL), Hyderabad India.

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This paper contributes to the rigor vs. relevance debate in the Information Systems (IS) discipline. Using the Action Research methodology, this study evaluates the relevance of a rigorously validated IS evaluation model in practice. The study captures observations of operational end-users employing a market leading Enterprise System application for procurement and order fulfillment in an organization. The analysis of the observations demonstrates the broad relevance of the measurement instrument. More importantly, the study identifies several improvements and possible confusions in applying the instrument in the practice.

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ID Code: 46267
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Deposited On: 29 Sep 2011 07:08
Last Modified: 29 Feb 2012 14:34

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