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Understanding user differences in open-source workflow management system usage intentions

Recker, Jan C. & La Rosa, Marcello (2012) Understanding user differences in open-source workflow management system usage intentions. Information Systems, 37(3), pp. 200-212.

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Abstract

Open-source software systems have become a viable alternative to proprietary systems. We collected data on the usage of an open-source workflow management system developed by a university research group, and examined this data with a focus on how three different user cohorts – students, academics and industry professionals – develop behavioral intentions to use the system. Building upon a framework of motivational components, we examined the group differences in extrinsic versus intrinsic motivations on continued usage intentions. Our study provides a detailed understanding of the use of open-source workflow management systems in different user communities. Moreover, it discusses implications for the provision of workflow management systems, the user-specific management of open-source systems and the development of services in the wider user community.

Impact and interest:

2 citations in Scopus
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2 citations in Web of Science®

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430 since deposited on 13 Oct 2011
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ID Code: 46408
Item Type: Journal Article
Keywords: information systems usage intentions, group differences, motivation, open-source system, workflow, survey research
DOI: 10.1016/j.is.2011.10.002
ISSN: 0306-4379
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Decision Support and Group Support Systems (080605)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > Information Systems
Copyright Owner: Copyright 2011 Elsevier Ltd.
Copyright Statement: NOTICE: this is the author’s version of a work that was accepted for publication in Information Systems. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Information Systems, [Volume 37, Issue 3, (May 2012)] DOI: 10.1016/j.is.2011.10.002
Deposited On: 13 Oct 2011 11:08
Last Modified: 18 Sep 2013 16:45

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