Quality delivery of mobile video : in-depth understanding of user requirements

Song, Wei, Tjondronegoro, Dian W., & Docherty, Michael (2011) Quality delivery of mobile video : in-depth understanding of user requirements. In OzCHI 2011 : Design, Culture and Interaction, 28 November - 2 December 2011, Australian National University, Canberra.


The increase of powerful mobile devices has accelerated the demand for mobile videos. Previous studies in mobile video have focused on understanding of mobile video usage, improvement of video quality, and user interface design in video browsing. However, research focusing on a deep understanding of users’ needs for a pleasing quality delivery of mobile video is lacking. In particular, what quality-delivery mode users prefer and what information relevant to video quality they need requires attention. This paper presents a qualitative interview study with 38 participants to gain an insight into three aspects: influencing factors of user-desired video quality, user-preferred quality-delivery modes, and user-required interaction information of mobile video. The results show that user requirements for video quality are related to personal preference, technology background and video viewing experience, and the preferred quality-delivery mode and interactive mode are diverse. These complex user requirements call for flexible and personalised quality delivery and interaction of mobile video.

Impact and interest:

2 citations in Scopus
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ID Code: 46519
Item Type: Conference Paper
Refereed: Yes
Keywords: Mobile video, quality-delivery mode, user requirements
ISBN: 9781450310901
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > OTHER INFORMATION AND COMPUTING SCIENCES (089900) > Information and Computing Sciences not elsewhere classified (089999)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2011 the author(s) and CHISIG
Deposited On: 19 Oct 2011 01:42
Last Modified: 25 Jun 2017 14:41

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