The HRM practices of innovative knowledge-intensive firms

Jorgensen, Frances, Becker, Karen L., & Matthews, Judy H. (2011) The HRM practices of innovative knowledge-intensive firms. International Journal of Technology Management (IJTM), 56(2/3/4), pp. 123-137.

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There is little research on HRM practices in knowledge-intensive firms (KIFs), especially in comparison to that conducted in traditional production environments. Whether such HRM practices are appropriate for KIFs, particularly ones that differentiate themselves on their ability to innovate, is the basis of this research. The study investigates the HRM practices being used by four innovative firms: two KIFs and two traditional production companies. The findings suggest that there are some similarities between the HRM practices of the case firms, but there are also important differences. Specifically, the KIFs emphasise use of selection criteria and processes that secure a workforce with a desire for challenging work and the ability to work collaboratively. The KIFs are also more likely to provide a breadth of training and development opportunities for teams and individuals, to make extensive use of performance management systems, and to utilise a range of strategies to encourage and reward innovation.

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2 citations in Scopus
1 citations in Web of Science®
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ID Code: 46559
Item Type: Journal Article
Refereed: Yes
Keywords: Human Resource Management, HRM, Innovation, Knowledge Intensive Firms, Production Firms
DOI: 10.1504/IJTM.2011.042978
ISSN: 0267-5730
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Deposited On: 21 Oct 2011 05:11
Last Modified: 21 Oct 2011 05:13

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