A capability model to improve infrastructure asset performance

Too, Eric G. (2012) A capability model to improve infrastructure asset performance. Journal of Construction Engineering and Management, 138(7), pp. 885-896.

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Infrastructure organizations are operating in an increasingly challenging business environment as a result of globalization, privatization and deregulation. In an external business environment that is constantly changing, extant literature on strategic management advocates the need to focus on factors internal to the organization such as resources and capabilities to sustain their performance. Specifically, they need to develop dynamic capabilities in order to survive and prosper under conditions of change. The aim of this paper is to explore the dynamic capabilities needed in the management of transport infrastructure assets using a multiple case study research strategy. This paper produced a number of findings. First, the empirical evidence showed that the core infrastructure asset management processes are capacity management, options evaluation, procurement & delivery, maintenance management, and asset information management. Second, the study identified five dynamic capabilities namely stakeholder connectivity, cross-functional, relational, technology absorptive and integrated information capability as central to executing the strategic infrastructure asset management processes well. These findings culminate in the development of a capability model to improve the performance of infrastructure assets in an increasingly dynamic business environment.

Impact and interest:

2 citations in Scopus
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2 citations in Web of Science®

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ID Code: 46755
Item Type: Journal Article
Refereed: Yes
Keywords: Infrastructure Assets, Management, Strategic, Dynamic Capabilities
DOI: 10.1061/(ASCE)CO.1943-7862.0000489
ISSN: 1943-7862
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200)
Divisions: Past > Schools > School of Urban Development
Copyright Owner: Copyright 2012 ASCE
Deposited On: 01 Nov 2011 22:49
Last Modified: 07 Nov 2013 08:56

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