Assessment of requirements for establishment of a framework to enhance implementation of quality practices in building projects

Heravitorbati, Amirhossein, Coffey, Vaughan, & Trigunarsyah, Bambang (2011) Assessment of requirements for establishment of a framework to enhance implementation of quality practices in building projects. International Journal of Innovation, Management and Technology, 2(6), pp. 465-470.

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Quality, in construction projects should be regarded as the fulfillment of expectation of those contributors involved in such projects. Although a significant amount of quality practices have been introduced within the industry, attainment of reasonable levels of quality in construction projects continues to be an ongoing problem. To date, some research into the introduction and improvement of quality practices and stakeholder management has been undertaken, but so far no major studies have been completed that comprehensively examine how greater consideration of stakeholders’ perspectives of quality can be used to contribute to final project quality outcomes. This paper aims to examine the requirements for development of a framework leading to more effective involvement of stakeholders in quality planning and practices thus ultimately contributing to higher quality outcomes for construction projects. Through an extensive literature review it highlights various perceptions of quality, categorizes quality issues with particular focus on benefits and shortcomings and also examines the viewpoints of major stakeholders on project quality. It proposes a set of criteria to be used as a basis for a quality practice improvement framework, which will provide project managers and owners with the required information and strategic direction to achieve their own and their stakeholders’ targets for implementation of quality practices leading to the achievement of improved quality outcomes on future projects.

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ID Code: 46831
Item Type: Journal Article
Refereed: Yes
Keywords: Construction Project Delivery, Continuous Improvement, Project Quality, Stakeholder Management
DOI: 10.7763/IJIMT.2011.V2.177
ISSN: 2010-0248
Subjects: Australian and New Zealand Standard Research Classification > ENGINEERING (090000) > CIVIL ENGINEERING (090500) > Construction Engineering (090502)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Copyright Owner: Copyright 2011 International Association of Computer Science and Information Technology.
Deposited On: 04 Nov 2011 02:34
Last Modified: 21 Jun 2017 19:49

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