“Have you talked with a teacher yet?": how helpline counsellors support young callers being bullied at school

Danby, Susan J., Butler, Carly W., & Emmison, Michael (2011) “Have you talked with a teacher yet?": how helpline counsellors support young callers being bullied at school. Children & Society, 25(4), pp. 328-339.

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When seeking help and support about being bullied, children and young people weigh up the benefits and risks of talking to their friends, parents, teachers and counsellors about their experiences. The focus of this paper are calls to an Australian helpline for children and young people where the strategy of “talking to the teacher” is discussed by callers and counsellors as a possible way of dealing with the caller’s bullying situation at school. Transcribed and analysed data extracts of calls show how the young callers’ bullying experiences are being heard by the counsellor, and also reveals the skill of the counsellors in managing these calls within the philosophy and guidelines of the service.

Impact and interest:

6 citations in Scopus
3 citations in Web of Science®
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ID Code: 46868
Item Type: Journal Article
Refereed: Yes
Keywords: : helplines, bullying, counsellors, young people, children, Australia, Kids Helpline
DOI: 10.1111/j.1099-0860.2011.00379.x
ISSN: 0951-0605
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > SPECIALIST STUDIES IN EDUCATION (130300) > Educational Counselling (130305)
Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > LINGUISTICS (200400) > Discourse and Pragmatics (200403)
Divisions: Current > Research Centres > Office of Education Research
Current > QUT Faculties and Divisions > Faculty of Education
Past > Institutes > Institute for Creative Industries and Innovation
Current > Schools > School of Early Childhood & Inclusive Education
Copyright Owner: Copyright 2011 Blackwell Publishing
Deposited On: 08 Nov 2011 02:54
Last Modified: 03 Jun 2014 00:09

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