Outsourcing assistance with computer system selection: a success factors model
Gable, Guy G. & Sharp, John A. (1992) Outsourcing assistance with computer system selection: a success factors model. In Twenty-Fifth Hawaii International Conference on Systems Science, 7-10 January, Hawaii.
The oursourcing of IS expertise to supplement in-house resources is a widespread and growing practice. This paper describes the empirical investigation of characteristics of clients and external consultants, and of their interactions, which influence consultant engagement success when selecting a computer system. the study model is tested through (1) a pilot case study, (2) cross-case analysis of five firms, and (3) a survey of clients and consultants involved in 49 computerization projects. Path analysis suggests (1) Clients and consultants have similar influence on the level of client involvement, (2) The relationship bewteen the client and the consultant is key to success, and (3) While no direct effect of involvement through relations is large.
Impact and interest:
Citation counts are sourced monthly from and citation databases.
These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.
|Item Type:||Conference Paper|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > COMMERCIAL SERVICES (150400) > Commercial Services not elsewhere classified (150499)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Copyright Owner:||Copyright 1992 IEEE|
|Copyright Statement:||Personal use of this material is permitted. However, permission to reprint/republish this material for advertising or promotional purposes or for creating new collective works for resale or redistribution to servers or lists, or to reuse any copyrighted component of this work in other works must be obtained from the IEEE.|
|Deposited On:||01 Aug 2006 00:00|
|Last Modified:||09 Jun 2010 12:33|
Repository Staff Only: item control page