Capturing investigative knowledge : methodological scaffolding for measuring thinking styles of police investigators

Dean, Geoff & Staines, Zoe (2011) Capturing investigative knowledge : methodological scaffolding for measuring thinking styles of police investigators. Home Team Journal, pp. 120-132.

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Ericson and Haggerty (1997: p.10) refer to police as ‘knowledge workers’. Indeed, police work and in particular, investigative work is knowledge-based and involves managing such knowledge in an efficient and effective manner (Dean and Gottschalk, 2007). Dean (2009) has coined the term ‘Knowledge-Managed Policing’ (KMP) to underscore the knowledge-dependent nature of policing in particular and law enforcement in general. In essence, KMP entails the harnessing of practitioner-based knowledge and technological support systems in order to systematically manage the application of policing knowledge in all its forms, levels and depth to serious and complex policing problems.
However, Knowledge Management (KM) within the policing sector has been largely Information Technology (IT) based and has, thus, failed to effectively capture and manage tacit knowledge (Dean and Gottschalk, 2007). This can lead to a brain drain phenomenon when experienced investigators retire from or leave the service (Hirschman in Vickers and Kouzmin, 2001, p. 16; and Colaprete, 2004, p. 89). Previous research in this area of investigative thinking by Dean (2002, 2005) and Dean, Fahsing and Gottschalk, (2006, 2007a) found investigators have certain styles of thinking they prefer to use during an investigation (Dean, Fahsing and Gottschalk, 2007b). These cognitive styles also influenced newcomers to investigative practice (Filstad, Dean, Fahsing, and Gottschalk, 2007) and some investigative thinking styles are strongly associated with the use of creativity in investigations (Dean, Fahsing and Gottschalk, 2007b; Dean, Fahsing, Gottschalk and Solli-Sæther, 2008). Hence, this current research proposes the use of Dean’s (2000) previous research on investigative thinking styles as the methodological scaffolding for developing a measurement instrument that can capture and hence improve the management of tacit investigative knowledge within the policing sector.

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ID Code: 47753
Item Type: Journal Article
Additional URLs:
Keywords: Investigative knowledge, Investigative thinking styles, Knowledge-Managed Policing , Survey Research
Subjects: Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > CRIMINOLOGY (160200)
Divisions: Current > QUT Faculties and Divisions > Faculty of Law
Current > Schools > School of Justice
Copyright Owner: Copyright 2011 Ministry of Home Affairs, Singapore.
Deposited On: 15 Dec 2011 01:23
Last Modified: 16 Dec 2011 16:37

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