An exploration of the role of web and mobile social media in the implementation of e-Government in Malaysia
Talip, Bazilah H.J.A. & Narayan, Bhuva (2012) An exploration of the role of web and mobile social media in the implementation of e-Government in Malaysia. In 2nd DGI Conference : Social Media & Web Science - The Web as a Living Space, 22-23 March 2012, Lindner Conference Hotel, Düsseldorf. (In Press)
This paper reports on an exploratory study of the role of web and social media in e-governments, especially in the context of Malaysia, with some comparisons and contrasts from other countries where such governmental efforts have been underway for awhile. It describes the current e-government efforts in Malaysia, and proposes that applying a theoretical framework would help understand the context and streamline these ongoing efforts. Specifically, it lays out a theoretical and cultural framework based on Mary Douglas’ (1996) Grid-Group Theory, Mircea Georgescu’s (2005) Three Pillars of E-Government, and Gerald Grant’s and Derek Chau’s (2006) Generic Framework for E-Government. Although this study is in its early stages, it has relevance to everyone who is interested in e-government efforts across the world, and especially relevant to developing countries.
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