Charting the system : the integrated master schedule as a multi-level and poly-temporal boundary object in complex projects
Chang, Artemis, Hatcher, Caroline A., & Kim, Jungsun (Jai) (2011) Charting the system : the integrated master schedule as a multi-level and poly-temporal boundary object in complex projects. In 25th Annual Australian and New Zealand Academy of Management Conference: The Future of Work and Organisations, 7 – 9 December 2011, Amora Hotel, Wellington, New Zealand.
This paper investigates the use of visual artifacts to represent a complex adaptive system (CAS). The integrated master schedule (IMS) is one of those visuals widely used in complex projects for scheduling, budgeting, and project management. In this paper, we discuss how the IMS outperforms the traditional timelines and acts as a ‘multi-level and poly-temporal boundary object’ that visually represents the CAS. We report the findings of a case study project on the way the IMS mapped interactions, interdependencies, constraints and fractal patterns in a complex project. Finally, we discuss how the IMS was utilised as a complex boundary object by eliciting commitment and development of shared mental models, and facilitating negotiation through the layers of multiple interpretations from stakeholders.
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|Item Type:||Conference Paper|
|Keywords:||Time in Management and the Organisation, Timelines, Complex Adaptive System, Sensemaking|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business and Management not elsewhere classified (150399)|
|Divisions:||Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
|Copyright Owner:||Copyright 2011 [Please consult the author]|
|Deposited On:||11 Jan 2012 22:10|
|Last Modified:||13 Jan 2012 10:45|
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