Introduction to the First International Workshop on Empirical Research in Business Process Management (ER-BPM 2009)
Mutschler, Bela, Recker, Jan C., & Wieringa, Roel (2010) Introduction to the First International Workshop on Empirical Research in Business Process Management (ER-BPM 2009). In Rinderle-Ma, Stefanie, Sadiq, Shazia W., & Leymann, Frank (Eds.) Business Process Management Workshops BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers cover Business Process Management Workshops BPM 2009 International Workshops, Ulm, Germany, September 7, 2009. Revised Papers. Springer, pp. 427-531.
Providing effective IT support for business processes has become crucial for enterprises to stay competitive. In response to this need numerous process support paradigms (e.g., workflow management, service flow management, case handling), process specification standards (e.g., WS-BPEL, BPML, BPMN), process tools (e.g., ARIS Toolset, Tibco Staffware, FLOWer), and supporting methods have emerged in recent years. Summarized under the term “Business Process Management” (BPM), these paradigms, standards, tools, and methods have become a success-critical instrument for improving process performance.
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|Item Type:||Book Chapter|
|Keywords:||Business Process Management, Empirical Research, Workshop papers|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems not elsewhere classified (080699)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business Information Systems (150302)
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > Information Systems
|Copyright Owner:||Copyright 2010 Springer|
|Copyright Statement:||The original publication is available at SpringerLink http://www.springerlink.com|
|Deposited On:||18 Jan 2012 21:36|
|Last Modified:||19 Jan 2012 04:12|
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