Redefining Government-Community Relations through Service Agreements

Brown, Kerry A. & Ryan, Neal F. (2003) Redefining Government-Community Relations through Service Agreements. Journal of Contemporary Issues in Business and Government, 9(1), pp. 21-30.

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This paper examines the way in which service agreements define relationships between government and community organizations. Service agreements are used for determining the contractual arrangements between government agencies and those organizations or agencies providing goods and services. There is considerable diversity in the ways in which governments use and write service agreements or contracts with community service organizations to deliver human services. The philosophies behind the use of these contracts differ, as do the frameworks developed to provide a set of principles and objectives for managing the relationship between government and community service providers. In addition, the funding mechanisms employed to achieve those objectives vary considerably from grants to competitive tendering models.

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ID Code: 4825
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: Community Realtions, Service Agreements, Public Sector
ISSN: 1323-6903
Subjects: Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > POLICY AND ADMINISTRATION (160500) > Public Administration (160509)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Copyright Owner: Copyright 2003 Curtin Business School, CUT
Copyright Statement: Reproduced in accordance with the copyright policy of the publisher.
Deposited On: 22 Aug 2006 00:00
Last Modified: 29 Feb 2012 12:59

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