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Understanding IT business value creation and evaluation in least developed economies

Prasad, Acklesh (2011) Understanding IT business value creation and evaluation in least developed economies. Electronic Journal of Information Systems in Developing Countries, 47(1), pp. 1-18.

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Abstract

Information Technology (IT) is an important resource that can facilitate growth and development in both the developed and developing economies. The forces of globalisation increase the digital divide between the developed and developing economies is increasing. The least developed economies (LDEs) are the most vulnerable within this environment. Intense competition for IT resources means that LDEs need a deeper understanding of how to source and evaluate their IT-related efforts. This effort puts LDEs in a better position to source funding from various stakeholders and promote localized investment in IT. This study presents a complementary approach to securing better IT-related business value in organizations in the LDEs. It further evaluates how IT and the complementaries need to managed within the LDEs. Analysis of data collected from five LDEs show that organizations that invest in IT and related complementaries are able to better their business processes. The data also suggest that improved business processes lead to overall business processes improvements. The above is only possible if organizations adopt IT and make related changes in the complementary resources within the established culture and localizing the required changes.

Impact and interest:

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ID Code: 48567
Item Type: Journal Article
Additional URLs:
Keywords: Organisation-Level Performance, Business Value, , IT Investments, IT-Related Complementaries, Process-Level Performance, LDE
ISSN: 1681-4835
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > ACCOUNTING AUDITING AND ACCOUNTABILITY (150100)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Accountancy
Copyright Owner: Copyright 2011 City University of Hong Kong
Deposited On: 13 Feb 2012 08:03
Last Modified: 18 Dec 2012 08:13

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