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Opportunities of public transport experience enhancements with mobile services and urban screens

Foth, Marcus, Schroeter, Ronald, & Ti, Jimmy (2013) Opportunities of public transport experience enhancements with mobile services and urban screens. International Journal of Ambient Computing and Intelligence (IJACI), 5(1), pp. 1-18.

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Abstract

Public transportation is an environment with great potential for applying innovative ubiquitous computing services to enhance user experiences. This paper provides the underpinning rationale for research that will be looking at how real-time passenger information system deployed by transit authorities can provide a core platform to improve commuters’ user experiences during all stages of their journey. The proposal builds on this platform to inform the design and development of innovative social media, mobile computing and geospatial information applications, with the hope to create fun and meaningful experiences for passengers during their everyday travel. Furthermore, we present the findings of our pilot study that aims to offer a better understanding of passengers’ activities and social interactions during their daily commute.

Impact and interest:

3 citations in Scopus
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ID Code: 48862
Item Type: Journal Article
Additional Information: Special issue on Ambient and Social Media Business and Application (Part II)
Additional URLs:
Keywords: human-computer interaction, urban informatics, public transport, interaction design, mobile technologies, ubiquitous computing, passenger experience, funology, experience design
DOI: 10.4018/jaci.2013010101
ISSN: 1941-6237
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Divisions: Current > Research Centres > ARC Centre of Excellence for Creative Industries and Innovation
Current > Schools > School of Design
Current > QUT Faculties and Divisions > Creative Industries Faculty
Past > Institutes > Institute for Creative Industries and Innovation
Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2012 IGI Global
Copyright Statement: This paper appears in Special issue on Ambient and Social Media Business and Application (Part II), International Journal of Ambient Computing and Intelligence (IJACI), edited by Artur Lugmayr, Olli Sotamaa, Heljä Franssila, and Hannu Kärkkäinen Copyright 2013, IGI Global, www.igi-global.com. Posted by permission of the publisher.
Deposited On: 26 Jun 2012 08:28
Last Modified: 08 May 2013 12:35

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