Understanding the use of technology in organisations : a structurational approach

Prasad, Acklesh & Heales, Jon (2008) Understanding the use of technology in organisations : a structurational approach. In Proceedings of the 19th Australasian Conference on Information Systems (ACIS), AIS Electronic Library (AISeL), University of Canterbury, Christchurch, pp. 762-769.

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Information Technology and its relationship to organisational performance has long been the interest of researchers. While there is concurrence that IT does contribute to performance, and we are efficiently expanding our knowledge on what factors cause better leveraging of IT resources in organisations, we have done little to understand how these factors interact with technology that results in improved performance. Using a structurational lens that recognises the recursive interaction between technology and people in the presence of social practices, and the norms that inform their ongoing practices, we propose an ethnographic approach to understanding the interaction between technology and resources, aiming to provide richer insight on the nature of the environment that promotes better use of IT resources. Such insights could provide the IT users with at least an initial conception of the IT usage platform that they could promote in their organisations to leverage the most from their IT resources.

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ID Code: 50013
Item Type: Conference Paper
Refereed: Yes
Keywords: IT Resources, Structuration, Ethnography, Performance, Capable Resources
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Accountancy
Deposited On: 30 Apr 2012 23:03
Last Modified: 21 Jun 2012 04:11

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