Information technology resources,complementaries and capabilities : towards a deeper understanding of leveraging business value from IT

Prasad, Acklesh, Heales, Jon, & Green, Peter (2009) Information technology resources,complementaries and capabilities : towards a deeper understanding of leveraging business value from IT. In Proceedings of the 15th Americas Conference on Information Systems, AMCIS 2009, Association for Information Systems / AIS Electronic Library (AISeL), San Francisco, CA, pp. 1-9.

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Organisations devote substantial resources to acquire information technology (IT), and explaining the important issue of how IT can affect performance has posed a significant challenge to information system (IS) researchers. Owing to the importance of expanding our understanding on how and where IT and IT-related resources impact organisational performance, this study investigates the differential effects of IT resources and IT-related capabilities, in the presence of platform-related complementarities, on business process performance. We test these relationships empirically via a field survey of 216 firms. The findings suggest that IT resources and IT-related capabilities explain variance in performance. Of interest is the finding that IT resources and IT-related capabilities ability to explain variance in business process is further enhanced by the presence of the platform-related complementarities. Our findings are largely consistent with the resource-based and complementarity arguments of sources of IT-related business value.

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ID Code: 50016
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: IT resources, IT related-capabilities, Business process performance, Resource-based and complementarity theory
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Accountancy
Deposited On: 30 Apr 2012 22:54
Last Modified: 21 Jun 2012 04:55

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