The Impact of Information Technology Investments on Firm Processes and Performance

Prasad, Acklesh (2008) The Impact of Information Technology Investments on Firm Processes and Performance. Nova Science Publishers Ltd, New York.

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Abstract

This book provides the much needed international dimension on the payoffs of information technology investments. The bulk of the research on the impact of information technology investments has been undertaken in developed economies, mainly the United States. This research provides an alternative dimension - a developing country perspective on how information technology investments impacts organizations. Secondly, there has been much debate and controversy on how we measure information technology investment payoffs. This research uses an innovative two-stage model where it proposes that information technology investments will first impact the process and improvement in the processes will then impact the performance. In doing so, it considers sectors of information technology investment rather than taking it as one. Finally, almost all prior studies in this area have considered only the tangible impact of information technology investments. This research proposes that one can only better understand the benefits by looking at both the tangible and intangible benefits.

Impact and interest:

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ID Code: 50034
Item Type: Book
Additional URLs:
ISBN: 9781600216787
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Accountancy
Copyright Owner: Copyright 2008 Nova Science Publishers Ltd
Deposited On: 01 May 2012 23:46
Last Modified: 30 Jan 2015 01:34

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