Is your organizational culture fit for business process management?
Schmiedel, Theresa, vom Brocke, Jan, & Recker, Jan C. (2012) Is your organizational culture fit for business process management? BPTrends, 9(5), pp. 1-5.
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All processes are modeled, all process metrics defined, all process support systems are set up; yet still, processes are not running smoothly and departmental silos are more present than ever.
Both practitioners and academics tell the same story. A successful business process management (BPM) implementation goes beyond using the right methods and putting the right systems in place. In fact, an important success factor for BPM is establishing the right organizational culture, that is, a culture that supports the achievement and maintenance of efficient and effective business processes.
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|Item Type:||Journal Article|
|Keywords:||Business Process Management, Culture, Survey, Assessment, Change|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Organisation (080610)|
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business Information Systems (150302)
|Divisions:||Current > Schools > School of Information Systems|
Current > QUT Faculties and Divisions > Science & Engineering Faculty
|Copyright Owner:||Copyright 2012 BPTrends|
|Deposited On:||02 May 2012 10:25|
|Last Modified:||08 May 2012 02:17|
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