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Users adoption of web 2.0 for knowledge management : position paper

Alqahtani, Fayez Hussain, Watson, Jason, & Partridge, Helen L. (2010) Users adoption of web 2.0 for knowledge management : position paper. In Brown, Irwin (Ed.) Proceedings of the International Conference on Information Management and Evaluation, Academic Publishing Limited, University of Cape Town, Cape Town, pp. 19-29.

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      Abstract

      Web 2.0 is a new generation of online applications on the web that permit people to collaborate and share information online. The use of such applications by employees in organisations enhances knowledge management (KM) in organisations. Employee involvement is a critical success factor as the concept is based on openness, engagement and collaboration between people where organizational knowledge is derived from employees experience, skills and best practices. Consequently, the employee's perception is recognized as being an important factor in web 2.0 adoption for KM and worthy of investigation. There are few studies that define and explore employee's enterprise 2.0 acceptance for KM. This paper provides a systematic review of the literature prior to demonstrating the findings as part of a preliminary conceptual model that represents the first stage of an ongoing research project that will end up with an empirical study. Reviewing available studies in technology acceptance, knowledge management and enterprise 2.0 literatures aids obtaining all potential user acceptance factors of enterprise 2.0. The preliminary conceptual model is a refinement of the theory of planed behaviour (TPB) as the user acceptance factors has been mapped into the TPB main components including behaviour attitude, subjective norms and behaviour control which are the determinant of individual's intention to a particular behaviour.

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      ID Code: 50125
      Item Type: Conference Paper
      Keywords: Enterprise 2.0, Web 2.0, Adoption, Organisations, Knowledge Management, Employees
      ISBN: 978-1-906638-57-3
      Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
      Divisions: Past > Schools > Information Systems
      Current > QUT Faculties and Divisions > Science & Engineering Faculty
      Copyright Owner: Copyright 2010 [please consult the authors]
      Deposited On: 08 May 2012 11:42
      Last Modified: 23 Jun 2012 05:19

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