Users adoption of web 2.0 for knowledge management : position paper

Alqahtani, Fayez Hussain, Watson, Jason, & Partridge, Helen L. (2010) Users adoption of web 2.0 for knowledge management : position paper. In Brown, Irwin (Ed.) Proceedings of the International Conference on Information Management and Evaluation, Academic Publishing Limited, University of Cape Town, Cape Town, pp. 19-29.

PDF (301kB)
[img] ERA Evidence (PDF 2MB)
Administrators only | Request a copy from author

View at publisher


Web 2.0 is a new generation of online applications on the web that permit people to collaborate and share information online. The use of such applications by employees in organisations enhances knowledge management (KM) in organisations. Employee involvement is a critical success factor as the concept is based on openness, engagement and collaboration between people where organizational knowledge is derived from employees experience, skills and best practices. Consequently, the employee's perception is recognized as being an important factor in web 2.0 adoption for KM and worthy of investigation. There are few studies that define and explore employee's enterprise 2.0 acceptance for KM. This paper provides a systematic review of the literature prior to demonstrating the findings as part of a preliminary conceptual model that represents the first stage of an ongoing research project that will end up with an empirical study. Reviewing available studies in technology acceptance, knowledge management and enterprise 2.0 literatures aids obtaining all potential user acceptance factors of enterprise 2.0. The preliminary conceptual model is a refinement of the theory of planed behaviour (TPB) as the user acceptance factors has been mapped into the TPB main components including behaviour attitude, subjective norms and behaviour control which are the determinant of individual's intention to a particular behaviour.

Impact and interest:

Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

797 since deposited on 08 May 2012
61 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 50125
Item Type: Conference Paper
Refereed: Yes
Keywords: Enterprise 2.0, Web 2.0, Adoption, Organisations, Knowledge Management, Employees
ISBN: 978-1-906638-57-3
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Divisions: Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2010 [please consult the authors]
Deposited On: 08 May 2012 01:42
Last Modified: 22 Jun 2017 21:14

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page