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Robust performance analysis on YAWL process models with advanced constructs

Adriansyah, A , van Dongen, Boudewijn , Piessens, David , Wynn, Moe T., & Adams, Michael J. (2011) Robust performance analysis on YAWL process models with advanced constructs. Journal of Information Technology Theory & Application, 12(3), pp. 5-26.

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    Abstract

    The importance of actively managing and analyzing business processes is acknowledged more than ever in organizations nowadays. Business processes form an essential part of an organization and their ap-plication areas are manifold. Most organizations keep records of various activities that have been carried out for auditing purposes, but they are rarely used for analysis purposes. This paper describes the design and implementation of a process analysis tool that replays, analyzes and visualizes a variety of performance metrics using a process definition and its execution logs. Performing performance analysis on existing and planned process models offers a great way for organizations to detect bottlenecks within their processes and allow them to make more effective process improvement decisions. Our technique is applied to processes modeled in the YAWL language. Execution logs of process instances are compared against the corresponding YAWL process model and replayed in a robust manner, taking into account any noise in the logs. Finally, performance characteristics, obtained from replaying the log in the model, are projected onto the model.

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    ID Code: 50307
    Item Type: Journal Article
    Additional URLs:
    Keywords: Business Process Management, Performance Analysis, Process Mining, Yet Another Workflow Language (YAWL), Log Replay Analysis
    ISSN: 1532-4516
    Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
    Divisions: Current > Schools > School of Information Systems
    Current > QUT Faculties and Divisions > Science & Engineering Faculty
    Copyright Owner: Copyright 2011 Association for Information Systems
    Deposited On: 16 May 2012 11:20
    Last Modified: 25 May 2012 00:12

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