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Measuring the realization of benefits from enterprise architecture management

Lange, Matthias , Mendling, Jan , & Recker, Jan C. (2012) Measuring the realization of benefits from enterprise architecture management. Journal of Enterprise Architecture, 8(2), pp. 30-44.

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    Abstract

    Enterprise architecture management (EAM) has become an intensively discussed approach to manage enterprise transformations. While many organizations employ EAM, a notable insecurity about the value of EAM remains. In this paper, we propose a model to measure the realization of benefits from EAM. We identify EAM success factors and EAM benefits through a comprehensive literature review and eleven explorative expert interviews. Based on our findings, we integrate the EAM success factors and benefits with the established DeLone & McLean IS success model resulting in a model that explains the realization of EAM benefits. This model aids organizations as a benchmark and framework for identifying and assessing the setup of their EAM initiatives and whether and how EAM benefits are materialized. We see our model also as a first step to gain insights in and start a discussion on the theory of EAM benefit realization.

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    ID Code: 50620
    Item Type: Journal Article
    Keywords: Enterprise transformation, Enterprise architecture management, business benefits, measurement instrument, Information systems success
    ISSN: 2166-6768
    Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
    Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business Information Systems (150302)
    Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Innovation and Technology Management (150307)
    Divisions: Past > Schools > Information Systems
    Current > QUT Faculties and Divisions > Science & Engineering Faculty
    Copyright Owner: Copyright 2012 Association of Enterprise Architects
    Deposited On: 28 May 2012 11:31
    Last Modified: 12 Jun 2012 20:40

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