Local and global responses to disaster: #eqnz and the Christchurch earthquake

Bruns, Axel & Burgess, Jean E. (2012) Local and global responses to disaster: #eqnz and the Christchurch earthquake. In Sugg, Peter (Ed.) Disaster and Emergency Management Conference, Conference Proceedings, AST Management Pty Ltd, Brisbane Exhibition and Convention Centre, Brisbane, QLD, pp. 86-103.

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Building on innovative frameworks for analysing and visualising the tweet data available from Twitter, developed by the authors, this paper examines the patterns of tweeting activity that occurred during and after the Feb, 2011 Christchurch earthquake. Local and global responses to the disaster were organised around the pre-existing hashtag #eqnz, which averaged some 100 tweets per minute in the hours following the earthquake. The paper identifies the key contributors to the #eqnz network and shows the key themes of their messages. Emerging from this analysis is a more detailed understanding of Twitter and other social media as key elements in the overall ecology of the media forms used for crisis communication. Such uses point both to the importance of social media as a tool for affected communities to self-organise their disaster response and recovery activities, and as a tool for emergency management services to disseminate key information and receive updates from local communities.

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ID Code: 50739
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Twitter, Christchurch, earthquake, crisis communication, social media, CEDM
ISBN: 9780980814743
Subjects: Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > COMMUNICATION AND MEDIA STUDIES (200100) > Communication Technology and Digital Media Studies (200102)
Divisions: Past > Research Centres > ARC Centre of Excellence for Creative Industries and Innovation
Current > Research Centres > Centre for Emergency & Disaster Management
Current > QUT Faculties and Divisions > Creative Industries Faculty
Past > Institutes > Institute for Creative Industries and Innovation
Past > Schools > Journalism, Media & Communication
Copyright Owner: Copyright 2012 Axel Bruns & Jean Burgess
Deposited On: 04 Jun 2012 22:06
Last Modified: 10 Sep 2016 22:38

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