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Factors influencing the adoption of information technology in a construction business

Sargent, Kimberly, Hyland, Paul, & Sawang, Sukanlaya (2012) Factors influencing the adoption of information technology in a construction business. Australasian Journal of Construction Economics and Building, 12(2), pp. 72-86.

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Abstract

Construction firms are increasingly utilizing information technologies to better manage geographically dispersed projects. Often these technologies involve changes to existing working practices and processes and are viewed as disruptive by members of the organization. Understanding the factors that can influence individuals’ intention to utilize technology can assist managers to implement strategies to increase and improve the uptake of technologies and improve the innovation adoption process. Using a case study organization, factors identified in the Unified Theory of Acceptance and Use of Technology (UTAUT) are examined and the UTAUT is extended and by including resistance to change and top management support. The findings indicate effort expectancy, internal facilitating conditions and top management support all influence individuals’ intention to use information technology. The results also show that resistance to change or fear of change does not always play a role in innovation adoption. The findings reinforce the need to support new technologies from both a managerial and technical perspective.

Impact and interest:

2 citations in Scopus
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ID Code: 50899
Item Type: Journal Article
Keywords: technology adoption , resistance, organizational change, top management support
ISSN: 1837-9133
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Innovation and Technology Management (150307)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2012 Australian Institute of Quantity Surveyors
Deposited On: 15 Jun 2012 08:50
Last Modified: 20 Jun 2012 18:13

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