Ontology-based knowledge management for enterprise systems

Ahmad, Mohammad Nazir, Zakaria, Nor Hidayati, & Sedera, Darshana (2011) Ontology-based knowledge management for enterprise systems. International Journal of Enterprise Information Systems, 7(4), pp. 64-90.

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Companies face the challenges of expanding their markets, improving products, services and processes, and exploiting intellectual capital in a dynamic network. Therefore, more companies are turning to an Enterprise System (ES). Knowledge management (KM) has also received considerable attention and is continuously gaining the interest of industry, enterprises, and academia. For ES, KM can provide support across the entire lifecycle, from selection and implementation to use. In addition, it is also recognised that an ontology is an appropriate methodology to accomplish a common consensus of communication, as well as to support a diversity of KM activities, such as knowledge repository, retrieval, sharing, and dissemination. This paper examines the role of ontology-based KM for ES (OKES) and investigates the possible integration of ontology-based KM and ES. The authors develop a taxonomy as a framework for understanding OKES research. In order to achieve the objective of this study, a systematic review of existing research was conducted. Based on a theoretical framework of the ES lifecycle, KM, KM for ES, ontology, and ontology-based KM, guided by the framework of study, a taxonomy for OKES is established.

Impact and interest:

10 citations in Scopus
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ID Code: 50981
Item Type: Journal Article
Refereed: Yes
Keywords: Enterprise resource planning, Enterprise systems, Ontology, Ontology application, Ontology-based knowledge management
DOI: 10.4018/jeis.2011100104
ISSN: 1548-1115
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Deposited On: 19 Jun 2012 22:36
Last Modified: 08 Apr 2015 04:33

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