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An exploration of the maturity model concept as a vehicle for higher education institutions to assess their capability to address student engagement : a work in progress

Nelson, Karen J., Clarke, John A., & Stoodley, Ian D. (2013) An exploration of the maturity model concept as a vehicle for higher education institutions to assess their capability to address student engagement : a work in progress. Ergo, 3(1), pp. 29-35.

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Abstract

Gaining a competitive edge in the area of the engagement, success and retention of commencing students is a significant issue in higher education, made more so currently because of the considerable and increasing pressure on teaching and learning from the new standards framework and performance funding. This paper introduces the concept of maturity models (MMs) and their application to assessing the capability of higher education institutions (HEIs) to address student engagement, success and retention (SESR). A concise description of the features of maturity models is presented with reference to an SESR-MM currently being developed. The SESR-MM is proposed as a viable instrument for assisting HEIs in the management and improvement of their SESR activities.

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ID Code: 50993
Item Type: Journal Article
Additional URLs:
Keywords: maturity models, student engagement, HERN
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > EDUCATION SYSTEMS (130100) > Higher Education (130103)
Australian and New Zealand Standard Research Classification > EDUCATION (130000) > SPECIALIST STUDIES IN EDUCATION (130300) > Educational Administration Management and Leadership (130304)
Divisions: Current > QUT Faculties and Divisions > Chancellery
Copyright Owner: Copyright 2013 The Authors
Deposited On: 21 Jun 2012 14:00
Last Modified: 16 Mar 2013 09:49

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