Is there an inverted U-shape relationship between job demands and work engagement : the moderating role of social support

Sawang, Sukanlaya (2012) Is there an inverted U-shape relationship between job demands and work engagement : the moderating role of social support. International Journal of Manpower, 33(2), pp. 178-186.

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Purpose - The purpose of this paper is to examine the possibility of an inverted U-shaped relationship between job demands and work engagement, and whether social support moderates this relationship.

Design/methodology/approach – This study uses 307 technical and information technology (IT) managers who responded to an online survey. Multiple regressions are employed to examine linear and curvilinear relationship among variables.

Findings – Overall, results support the applicability of the quadratic effect of job demands on employee engagement. However, only supervisor support, not colleague support, moderated the relationship between job demands and work engagement.

Originality/value – The paper is the first to shed light on the quadratic effect of job demands on work engagement. The findings have noteworthy implications for managers to design optimal job demands that increase employee engagement.

Impact and interest:

5 citations in Scopus
4 citations in Web of Science®
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Full-text downloads:

481 since deposited on 26 Jun 2012
65 in the past twelve months

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ID Code: 51090
Item Type: Journal Article
Refereed: Yes
Keywords: Curvilinear, Employees Behaviour, Engagement, Information Technology, Job Commitment, Job Demands, Social Support
DOI: 10.1108/01437721211225426
ISSN: 0143-7720
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Copyright Owner: Copyright 2012 Emerald Group Publishing Ltd.
Deposited On: 26 Jun 2012 22:46
Last Modified: 07 Jul 2012 10:52

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