Design process excludes users : the co-creation activities between user and designer

Park, Ji Yong (2012) Design process excludes users : the co-creation activities between user and designer. Digital Creativity, 23(1), pp. 79-92.

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User needs are a fundamental element of design. If the design process does not properly reflect user needs, the design will be severely compromised. Therefore, it is worthwhile to investigate how the user is, and user needs are, understood in the design process. In this article, three accepted linear process models for web site and interactive media design are reviewed in terms of the designer and user participation. The article then proposes a user-evolving collaborative design process which is built on co-creation activities between designer and user. Co-creation activities across the entire design process structurally and ontologically reposition the users, and user needs, centrally, which allows the designers to holistically approach to the user needs through building a partnership with the users. Co-creation creates an equal evolving participatory process between user and designer towards sharing values and knowledge and creating new domains of collective creativity.

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2 citations in Scopus
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1 citations in Web of Science®

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ID Code: 51582
Item Type: Journal Article
Refereed: Yes
Keywords: co-creation, collaborative design, design process, participatory design, user-centred design, HERN
DOI: 10.1080/14626268.2012.658814
ISSN: 1462-6268
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000)
Australian and New Zealand Standard Research Classification > STUDIES IN CREATIVE ARTS AND WRITING (190000) > ART THEORY AND CRITICISM (190100)
Divisions: Current > Schools > School of Teacher Education & Leadership
Current > QUT Faculties and Divisions > Faculty of Education
Copyright Owner: Copyright 2012 Taylor & Francis
Copyright Statement: This is a preprint of an article submitted for consideration in the Digital Creativity © [2012] [copyright Taylor & Francis]; Digital Creativity is available online at:
Deposited On: 12 Jul 2012 23:02
Last Modified: 08 Jan 2014 17:44

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