Shared Services: Lessons from the Public and Private Sectors for the Nonprofit Sector, CPNS Working Paper No 34. Brisbane: QLD

Walsh, Peter and McGregor-Lowndes, Myles and Newton, Cameron J. (2006) Shared Services: Lessons from the Public and Private Sectors for the Nonprofit Sector, CPNS Working Paper No 34. Brisbane: QLD. [Working Paper] (In Press)

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Abstract

This paper provides an overview of literature relating to shared service providers and arrangements. We first discuss what is meant by shared services providers and outline the benefits of this approach according to the literature. Given that the bulk of the literature dealing with shared services is primarily focused on the business sector, we then move onto a report of the critical success factors for implementation and ongoing operation of these arrangements as identified in the business sector. Lastly, this paper seeks to review the literature relating specifically to nonprofit shared service arrangements with a review of proposing five models or broad approaches to shared services in the nonproft sector.

ID Code:	5161
Item Type:	Working Paper
Additional URLs :	http://www.bus.qut.edu.au/research/cpns/
Keywords :	shared services, nonprofit, public sector, private sector
Subjects:	Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300)
Divisions:	QUT Faculties and Divisions > Faculty of Business
Copyright Owner :	Copyright 2006 Nonprofit Standard Chart of Accounts (Queensland University of Technology)
Deposited On:	09 Oct 2006
Last Modified:	25 Jun 2009 02:24

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