QUT ePrints

Enterprise Management Systems: Usage, Audit, And Control Issues

Green, Peter, Best, Peter J., & Indulska, Marta (2004) Enterprise Management Systems: Usage, Audit, And Control Issues. In Accounting & Finance Association of Australia & New Zealand (AFAANZ) Conference, July 2004, Alice Springs.

Abstract

Today, organisations may have production applications running on tens, even hundreds of servers, spread geographically throughout the organisation. In such an environment, organisations cannot rely entirely on human operators/administrators. Moreover, the organisation needs centralised control over the operation of these corporate servers. In such circumstances, organisations will look to software assistance through packages collectively known as Enterprise Management Systems (EMS). The main objective of this study is to identify, based on survey responses, the extent of use of EMS products in Australian organisations as well as identify the functionality used and the critical issues that arise from the introduction of EMS products. While the survey showed that over 50% of responding Australian organizations did not utilise EMS products, the remaining respondents identified operating system management, standardised reporting and user notification as the most frequently used EMS functionality. Furthermore, among the many identified issues that arise when EMS is introduced, multiskilling staff and lack of qualified staff were the most frequent obstacles to EMS utilisation. The results obtained through the administration of the survey are also compared with the results obtained from a previous study of five large organisations.

Impact and interest:

Citation countsare sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

604 since deposited on 10 Oct 2006
64 in the past twelve months

Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 5189
Item Type: Conference Paper
Keywords: Enterprise Management Systems, Lights Out Operation, IS Audit and IS controls
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > ACCOUNTING AUDITING AND ACCOUNTABILITY (150100) > Auditing and Accountability (150102)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Accountancy
Copyright Owner: Copyright 2004 (The authors)
Deposited On: 10 Oct 2006
Last Modified: 14 Jul 2014 13:44

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page