Enterprise Management Systems: Usage, Audit, And Control Issues
Green, Peter, Best, Peter J., & Indulska, Marta (2004) Enterprise Management Systems: Usage, Audit, And Control Issues. In Accounting & Finance Association of Australia & New Zealand (AFAANZ) Conference, July 2004, Alice Springs.
Today, organisations may have production applications running on tens, even hundreds of
servers, spread geographically throughout the organisation. In such an environment,
organisations cannot rely entirely on human operators/administrators. Moreover, the
organisation needs centralised control over the operation of these corporate servers. In such circumstances, organisations will look to software assistance through packages collectively known as Enterprise Management Systems (EMS). The main objective of this study is to identify, based on survey responses, the extent of use of EMS products in Australian organisations as well as identify the functionality used and the critical issues that arise from the introduction of EMS products. While the survey showed that over 50% of responding Australian organizations did not utilise EMS products, the remaining respondents identified operating system management, standardised reporting and user notification as the most frequently used EMS functionality. Furthermore, among the many identified issues that arise when EMS is introduced, multiskilling staff and lack of qualified staff were the most frequent obstacles to EMS utilisation. The results obtained through the administration of the survey are also compared with the results obtained from a previous study of five large organisations.
Citation countsare sourced monthly fromand citation databases.
These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science generally from 1980 onwards.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.
|Item Type:||Conference Paper|
|Keywords:||Enterprise Management Systems, Lights Out Operation, IS Audit and IS controls|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > ACCOUNTING AUDITING AND ACCOUNTABILITY (150100) > Auditing and Accountability (150102)|
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
|Divisions:||Current > QUT Faculties and Divisions > QUT Business School|
|Copyright Owner:||Copyright 2004 (The authors)|
|Deposited On:||10 Oct 2006|
|Last Modified:||11 Aug 2011 00:51|
Repository Staff Only: item control page