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Re-engineering transformer maintenance processes to improve customized service delivery

Trappey, Amy , Sun, Yong, Trappey, Charles , & Ma, Lin (2011) Re-engineering transformer maintenance processes to improve customized service delivery. Journal of Systems Science and Systems Engineering, 20(3), pp. 323-345.

Impact and interest:

3 citations in Scopus
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1 citations in Web of Science®

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ID Code: 52107
Item Type: Journal Article
Keywords: Business Processes Reengineering (BPR), after-sales services, transformers, engineering asset maintenance, power industry
ISSN: 1004-3756
Subjects: Australian and New Zealand Standard Research Classification > MATHEMATICAL SCIENCES (010000) > APPLIED MATHEMATICS (010200)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Engineering Systems
Deposited On: 19 Jul 2012 16:27
Last Modified: 03 Dec 2012 12:06

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