The provision of online counselling for young people

Campbell, Marilyn A. & Glasheen, Kevin J. (2012) The provision of online counselling for young people. In Popoola, B.I. & Adebowale, O.F. (Eds.) Online Guidance and Counseling : Toward Effectively Applying Technology. Information Science Reference (an imprint of IGI Global), Hershey, PA, pp. 1-13.

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A substantial group of young people experience mental health problems which impact on their educational development and subsequent wellbeing. Of those who do suffer from mental health issues, a minority of these seek appropriate professional assistance. This paucity of help seeking behaviours among young people is a challenge for counsellors. Whereas adults who suffer mental health issues have increasingly turned to the internet for assistance, it is interesting that when young people whose social lives are increasingly dependent on the communication technologies, are not catered for as much as adults by online counselling. One small online counselling pilot program conducted at a Queensland secondary school for three years from 2005-2007 (Glasheen & Campbell, 2009) offered anonymous live-time counselling from the school counsellor (via a secure chat room) to students through the school’s website. Findings indicated that boys were more likely to use the service than girls. All participants transitioned to face-to-face counselling, and all reported it was beneficial. This pilot study attested to the potential of an online counselling. However, school counsellors as a professional group have been hesitant to utilise online counselling as part of their service delivery to young people in schools. This chapter concludes by identifying reasons for this reluctance and the possible initiatives to increase online support for young people in schools.

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ID Code: 52662
Item Type: Book Chapter
Keywords: online counselling, young people, school counsellors, help seeking behaviour
DOI: 10.4018/978-1-61350-204-4.ch001
ISBN: 9781613502044
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > SPECIALIST STUDIES IN EDUCATION (130300) > Educational Counselling (130305)
Divisions: Current > QUT Faculties and Divisions > Faculty of Education
Current > QUT Faculties and Divisions > Faculty of Health
Copyright Owner: Copyright 2012 IGI Global
Deposited On: 23 Jul 2012 22:35
Last Modified: 28 Mar 2013 09:44

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