Social ties as key knowledge transfer agents between Indonesian and Australian universities : Perspectives from an Indonesian university

Sutrisno, Agustian, Lisana, Lisana, & Pillay, Hitendra K. (2012) Social ties as key knowledge transfer agents between Indonesian and Australian universities : Perspectives from an Indonesian university. In Research and Development in Higher Education: Connections in Higher Education Volume 35, Higher Education Research and Development Society of Australasia, Inc, Hotel Grand Chancellor, Hobart, Australia, pp. 298-308.

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As two neighbouring countries, the number of transnational programs between Indonesian and Australian universities is significant. However, little is known about how transnational programs can facilitate knowledge transfer between the partner universities, which is often assumed by the Indonesian universities. Based on a case study regarding a dual degree program between an Indonesian and an Australian university, this paper outlines preliminary findings concerning the role of social ties between the staff of the two partner universities in creating positive inter-university dynamics that is vital for successful knowledge transfer. Using an inter-organisational knowledge transfer theoretical framework, social ties between the staff of the two universities are viewed as an important agent in facilitating knowledge transfer by building trust between the partners, moderating the perception about risk in the partnership, and creating a more equal power relation between the universities. Based on this study, Australian lecturers of Indonesian background and Indonesian lecturers who are alumni of Australian universities are important to initially establish these social ties. While face-to-face contact is still perceived as the ideal means of transferring knowledge and building trust among the Indonesian university staff, those who have stronger social ties with their Australian counterparts tend to use ICT-based communication to acquire knowledge from the Australian university compared to those who have more limited social ties with their Australian counterparts. This paper concludes with some implications for building positive social ties between Indonesian and Australian university staff to strengthen the knowledge transfer process.

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ID Code: 52720
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Knowledge transfer, social ties, transnational higher education programs, HERN
ISBN: 0908557892
ISSN: 1441-001X
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > EDUCATION SYSTEMS (130100) > Higher Education (130103)
Divisions: Current > Schools > School of Cultural & Professional Learning
Current > QUT Faculties and Divisions > Faculty of Education
Copyright Owner: Copyright 2012 HERDSA and the authors.
Deposited On: 26 Jul 2012 02:18
Last Modified: 10 Dec 2014 23:09

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