Larger or broader : performance implications of size and diversity of the knowledge worker's egocentric network. [更多或更广:知识员工个人中心网络大小和 多样性对绩效的影响]

Chen 陈亮, Liang & Gable, Guy G. (2012) Larger or broader : performance implications of size and diversity of the knowledge worker's egocentric network. [更多或更广:知识员工个人中心网络大小和 多样性对绩效的影响]. Management and Organization Review, 9(1), pp. 139-165.

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Management scholars and practitioners emphasize the importance of the size and diversity of a knowledge worker's social network. Constraints on knowledge workers’ time and energy suggest that more is not always better. Further, why and how larger networks contribute to valuable outcomes deserves further understanding. In this study, we offer hypotheses to shed insight on the question of the diminishing returns of large networks and the specific form of network diversity that may contribute to innovative performance among knowledge workers. We tested our hypotheses using data collected from 93 R&D engineers in a Sino-German automobile electronics company located in China. Study findings identified an inflection point, confirming our hypothesis that the size of the knowledge worker's egocentric network has an inverted U-shaped effect on job performance. We further demonstrate that network dispersion richness (the number of cohorts that the focal employee has connections to) rather than network dispersion evenness (equal distribution of ties across the cohorts) has more influence on the knowledge worker's job performance. Additionally, we found that the curvilinear effect of network size is fully mediated by network dispersion richness. Implications for future research on social networks in China and Western contexts are discussed.

Impact and interest:

5 citations in Scopus
4 citations in Web of Science®
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ID Code: 54499
Item Type: Journal Article
Refereed: Yes
Keywords: knowledge worker, network dispersion richness, network dispersion evenness, network diversity, network size, performance
DOI: 10.1111/j.1740-8784.2012.00295.x
ISSN: 1740-8776
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > LIBRARY AND INFORMATION STUDIES (080700) > Human Information Behaviour (080703)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisation and Management Theory (150310)
Divisions: Current > Schools > School of Information Systems
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2012 Wiley-Blackwell Publishing Asia
Deposited On: 02 Nov 2012 00:38
Last Modified: 31 Aug 2013 14:10

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