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Future directions in course quality assurance

Duncan, Margot & Alderman, Lyn (2010) Future directions in course quality assurance. In Dobson, R. & Conway, M. (Eds.) TEMC 2010 : Future Directions, Refereed Papers, Association for Tertiary Education, Crown Convention Centre, Melbourne, VIC.

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Abstract

The Course Quality Assurance System at Queensland University of Technology (QUT) has as its centrepiece an exemplar of data visualisation known as the Individual Course Report (ICR). This report provides every course coordinator with an annual snapshot of their performance data evaluated against QUT and national benchmarks. In this article, the impact of the ICR is explored through the case study of one undergraduate course identified as underperforming. The case study features an innovative, ethnographic approach to working with course teams and highlights the importance of context, collaboration and appropriate support in creating evidence-based action plans for course improvement.

Impact and interest:

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ID Code: 54590
Item Type: Conference Paper
Keywords: Quality assurance, data visualisation, ethnographic evaluation, cultural change, pedagogy, HERN
ISBN: 9780980856309
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000)
Australian and New Zealand Standard Research Classification > EDUCATION (130000) > EDUCATION SYSTEMS (130100)
Australian and New Zealand Standard Research Classification > EDUCATION (130000) > EDUCATION SYSTEMS (130100) > Higher Education (130103)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > QUT Faculties and Divisions > Chancellery
Deposited On: 06 Nov 2012 09:26
Last Modified: 27 Oct 2014 15:00

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